Thank you for shopping at nimaxtc.com. We value your satisfaction and strive to provide you with the best online shopping experience possible. If, for any reason, you are not completely satisfied with your purchase, we are here to help.
We accept returns within 3 days from the date of purchase. To be eligible for a return:
Once we receive and inspect your returned item, we will notify you of the refund status. If approved, the refund
will be issued to your original method of payment.
Note: Shipping charges from the original order are non-refundable.
If you'd like to exchange your item for a different size, color, or style, please contact our customer support within 3 days of receiving your order. We’ll provide instructions on how to proceed.
The following items are non-returnable and non-refundable:
If your item arrives damaged or defective, please contact us immediately. We will arrange for a replacement or issue a refund, depending on your preference and product availability.
Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong item shipped, defective product). In such cases, a prepaid return shipping label will be provided.
Refunds and exchanges will be processed within 14 business days after we receive your returned item. The actual time it takes for the refund to appear in your account may vary depending on your payment provider.
If you have any questions or concerns regarding this Refund and Cancellation Policy, please contact our customer support team:
Effective Date: 2025-08-07